The preferred way to contact us is to submit a support ticket directly through our support desk at the following link:
https://productsupport.ladesk.com/
This will ensure we aren't relying on email delivery and have any miscommunication. Also, using the support desk directly allows you to see and view all of your tickets, responses from our team, full ticket history, and ticket status of any current tickets.
Please give us up to 48 business hours (we normally respond much faster) to respond to your request.
Our hours of operation are Monday-Friday 9am - 5pm EST.
If you prefer to email us directly we can be reached at:
support@bookprofits.com
Understand if you email us directly there is a slight possibility depending on your email provider and other factors - submissions and responses can get lost or end up in your spam folder.
Thank you!